At Trypsyn, we process and ship all orders with care to ensure your research peptides arrive safely and on time. This policy outlines our shipping procedures, timelines, and responsibilities.
Order Processing
All orders are processed within 1-2 business days of receipt. Orders placed before 1:00 PM EST on business days are typically processed the same day. Orders placed after this time, on weekends, or on holidays will be processed on the next business day.
Shipping Methods
We offer multiple shipping options to accommodate your needs and location. Available shipping methods and estimated delivery times are displayed at checkout based on your shipping address. All shipments include tracking information, which will be sent to your email once your order has shipped.
Domestic Shipping
Domestic orders are shipped from our US facility. Standard domestic shipping typically takes 3-5 business days for delivery. Expedited shipping options are available at checkout for faster delivery.
International Shipping
We ship to most countries worldwide. International shipping times vary by destination and typically take 7-21 business days. Customers are responsible for any customs duties, taxes, or import fees that may apply. We recommend checking with your local customs office for more information about potential charges.
Packaging
All products are carefully packaged to maintain stability during transit. Peptides are shipped in sealed vials with appropriate insulation to protect against temperature variations. Each order includes a batch-specific Certificate of Analysis (COA) for your records.
Shipping Delays
While we strive to deliver all orders on time, occasional delays may occur due to factors beyond our control, including but not limited to customs processing, weather conditions, carrier disruptions, or public health situations. We are not responsible for delays caused by these factors, but we will work with you to resolve any shipping issues.
Missing or Damaged Shipments
If your order arrives damaged or is missing items, please contact us within 48 hours of delivery with photos of the packaging and products. We will work with the shipping carrier to file a claim and arrange for a replacement or refund as appropriate.
Address Changes
Please ensure your shipping address is correct at the time of purchase. If you need to change your shipping address after placing an order, please contact us as soon as possible. We can update addresses before the order has shipped, but once an order is in transit, address changes may not be possible and may incur additional fees from the carrier.
Questions
If you have any questions about our shipping policy or need assistance with an order, please contact our customer service team through our contact page. We are available Monday through Friday, 9:00 AM to 6:00 PM EST.
Last updated: September 2026